The Re:Place Guarantee
Thank you for your purchase and welcome to Re:Place Windows.
You now have a fully comprehensive 10 year guarantee
All Repair or Replaced Cover
10 year guarantee on:
All moving parts
All internal work
(1 year on gold products)
Taking care of your windows
Re:Place Windows promise to look after you from our first visit to installation to the last day of your tenth year. We appreciate your custom and pledge to reward your faith in us by being an approachable, fair and accountable company. Please follow the following guidelines to best preserve your purchase.
No customer is a pane in the glass.
Please wash your frames regularly with warm soapy water. Ingrained dirt that has been left for a prolonged period on white surfaces can be treated with Cif. Apply a silicone wax thereafter to seal the surface. Grained and coloured finishes should be polished with a wax polish.
Please wash glazing with soap and water and dry with a chamois or a rubber scraper. Rememebr glass is easily marked so avoid rubbing heavily soiled areas.
Please wash off the excess dirt and lubricate moving parts every 3 months. Re:Place will apply a fair wear and tear policy to moving parts.
Please refrain from painting or varnishing over any sealant applied as this removes elasticity and is likely to cause shrinkage. Be aware that smoking can cause sealant discolouration. Please be aware that condensation on the outer most pane is not a remedial issue. It is in fact evidence that you have been fitted with the most energy efficient glazing as it proves your heat is not escaping from your house to clear it. This may even turn to frost in extreme weather conditions. The condensation or frost will clear when the sun rises.
If you have any concerns about your windows at any time, or you want to report a fault, just call 0141 200 0444. We’ll be happy to help.
WANT TO KNOW MORE?
Call 0141 200 0444 or email firstname.lastname@example.org for a no-cost, no-obligation consultation and home heat loss test. Or fill in the form below and we’ll get back to you!
10:00 – 5:00 Saturday and Sunday